Customer Testimonials
Customer Reviews
My readout has vanished!
Looked at my FIT meter - no readout! Telephoned Cambridge Solar who almost immediately returned my call and Ben solved the problem over the phone! What a service - thank you.
Customer in Cambridgeshire in Cambridgeshire
I've just used them again to...
Cambridge Solar I have used a number of times and always find them excellent. They go the extra mile to get things done correctly. I thoroughly recommend them. Update January 2020: I've just used them again to add more solar PV panels and can thoroughly recommend them once more - fab company and so agile too.
Glyn Coles in
Excellent, professional service
I used Cambridge Solar to review a solar power system I had installed 7 years ago. The technicians who came were professional, efficient and identified an issue that had been incorrectly fitted in the initial installation. Their follow up service was equally efficient and professional.
Customer in Cambridgeshire in Cambridgeshire
Very professional. Good service for quoting & installing
Our community building in Histon (Saint Andrew's Centre) had 10kW capacity panels installed in Oct 2019, after quotes from several companies. The quoting was very detailed, with good discussion on various options to suit our requirements. The installation was scheduled for minimum disruption and completed promptly with no problems. All working fine after 3 week
Customer in Cambridgeshire in Histon
Ground-based panels work a treat
The Cambridge Solar team successfully installed a fairly complex setup involving 9.6Kw of ground-mounted panels and a Powerwall battery. The various locations for our system are some distance apart, so the team needed to be creative in solving various issues, including how the system communicates with itself over fixed line and wifi. All those issues were cracked with diligence and good humour. I recommend Cambridge Solar and their team without hesitation.
Customer in Central Bedfordshire in Bedfordshire
High quality, very helpful, knowledgeable and reliable
Cambridge Solar installed 17 pv solar panels, an iBoost water heating controller, a 10 kWh battery storage system with online monitoring. The work was done on time and budget, accommodating any adjustments to fit our schedule. The overall competence of all aspects of their work, including the subcontracted elements, were outstanding. Communication was very prompt and reliable. It was a real pleasure to work with them.
Customer in Cambridgeshire in Cambridgeshire
Professional & knowledgeable
Cambridge-Solar successfully completed a PV installation on our home in July 2019 during exceptionally hot conditions. After an informative initial survey where we discussed a number of options, they supplied a comprehensive proposal. Once we’d confirmed the final specification they promptly arranged the installation which was completed on the agreed dates and with experienced and friendly staff. I’m pleased to commend them to anyone considering a solar panel installation.
Customer in Cambridgeshire in Cambridgeshire
Efficient service
Good communication. System fitted with no issues. Site survey, scaffolders, solar panel fitters and electricians all very polite and efficient. Steep learning curve, if like me you are new to solar panel technology. Inverters, iboost immersion heater control etc. Not totally sure how it all works , but feel like I am doing something to reduce carbon emissions on the planet and reduce my electrical bills from the supplier.
Customer in Suffolk in Suffolk
Helpful and professional company. I'm very pleased with my solar PV system
I contracted Cambridge Solar to install a domestic grid-connected solar PV system. The work was done to the agreed schedule and budget. There was a problem with the system some weeks after the installation with which I received a good level of support, initially over the phone and finally with the visit of one of their engineers to fix the problem. The team were very helpful with my queries regarding various aspects of the process, which included a pre-installation visit to my house, discussions over system design and support regarding the feed-in tariff agreements with the energy companies. I did not feel pressured to buy or install the system and found the the company were genuinely helpful during the whole process.
Customer in Ceredigion in Ceredigion
I’m pleased to commend them to...
Cambridge-Solar have just successfully completed an installation on our home during exceptionally hot conditions. After an informative initial survey where we discussed a number of options, they supplied a comprehensive proposal. Once we’d confirmed the final specification they promptly arranged the installation which was completed on the agreed dates and with experienced and friendly staff. I’m pleased to commend them to anyone considering a PV installation.
Tim B in
Excellent service and workmanship
I can recommend this company without the slightest reservation. At each stage of the process their service was exemplary. Their specification and design of the system was honest and knowledgeable. The installation of the panels was carried out on time and with minimum disturbance: every member of the team was very polite and competent. The internal electrical work was carried out very efficiently and neatly. The managing director visited shortly after switching on, to check that all was well and to make sure that we had no problems or queries. We could not have asked for better service
Customer in Cambridgeshire in Cambridgeshire
Excellent service
Cambridge Solar seemed to really understand what we were trying to achieve and offered something appropriate to our budget and situation. The entire team were very professional from initial enquiry through to the installation and after sales. We were working to a very tight deadline and they delivered expertly and seemed to take it all in their stride, clearly they had done it before! The installation team were extremely courteous and clearly very experienced and we are very happy with the end result. I would highly recommend them as a company.
Customer in Cambridgeshire in Cambridgeshire
It was clear from the very...
It was clear from the very first call that Cambridge Solar knew their trade very well. The sales team understood what we were trying to achieve and generated a couple of options for us so that we could choose the most appropriate solution to our situation. The installation team were polite, courteous and very professional with a wealth of experience. They delivered efficiently and to a very tight deadline during what was clearly an extremely busy period. I would highly recommend them as a company.
Steven Manship in Cambridge
Owen and his team at Cambridge...
Owen and his team at Cambridge Solar have been a pleasure to work with, and we are absolutely delighted with our new Solar PV system.
Andy Rankin in Cambridge
Professional and customer focused
Owen and his team installed a 10kw solar array with Tesla battery, iboost, and Solaredge inverter to our 1870's barn conversion. As per the other testimonials, this is a highly professional and friendly team, with a "no pressure" approach. The attention to details on fitting the electrical equipment and wiring was second to none. The installation team are extremely tidy, courteous and professional at all times. I was particularly impressed with the the teams flexibility to tailor the solution around the technical / constraints of the building (although it did take quite a bit longer than planned). Owen's customer service, personal commitment and after-sales service was exemplary. I would absolutely recommend Cambridge Solar - a very reliable, knowledgeable, customer focused and trustworthy company
Customer in Cambridgeshire in Cambridgeshire
Definitely a team who know their...
Cambridge Solar are customer-service focused company. As other reviews state, they have a great ability to listen to your requirements, and deliver solutions with a completely "no-pressure" approach. The entire team are professional and helpful at all times. We were really impressed with how tidy and clean they kept wherever they were working (we had a lot of equipment to install). The team are flexible and friendly, and the quality of the electrical workmanship and attention to detail was exemplary. Definitely a team who know their trade and have a passion for their work. Their after-sale service is also fantastic.
Mark Lockyer in Wisbech
Transparent and trustworthy solar pv installers....
Transparent and trustworthy solar pv installers. Clear and concise information giving empowering the customer to have confidence to make a decision . No pressure selling gimmicks. No hidden costs. Polite, hard working and highly skilled staff . Cambridge Solar Ltd are truely customer focused. Initially I had my iBoost connected to the upper immersion element to heat my hot water cylinder with solar. However after a week following my pv solar installation, I preferred the iBoost to be connected to the lower immersion element instead of the upper one so that 2/3 of the hot water cylinder would be heated by solar. My request was dealt with promptly and efficiently. Thank you Owen and all your team for a job well done. I am glad I chose Cambridge Solar Ltd as recommended by my neighbour. She said "Go with Cambridge Solar , Cambridge Solar, Cambridge Solar." I too strongly recommend Cambridge Solar Ltd for PV Solar installation.
Emma Mamutse in Cambridge
A really professional service from first...
A really professional service from first to last. The proposal was informative and detailed and the team that installed the system were quick, helpful and efficient. I would have no hesitation in recommending Cambridge Solar to anyone considering the installation of solar panels.
Peter Hudson in Banbury
Helpful flexible approach
Clearly the group have a lot of experience. Trying to sync the solar installation with building work proved interesting but the Cambridge Solar guys never complained when building issues upset their schedule, and readily slotted my stuff in whenever I gave them the all clear from the builders. Good quality work on panels and electricals. Friendly and tidy people. When we had to do things like juggle panel types and power due to how long I took from order to install... no problem at all. My only mild criticisms are: * I was expecting to see the project manager on site when the installers turned up the first time, but frankly they were so competent he was not really needed for that. * They use a serviced office. At least one document went astray and you cant expect "someone in the office" to help with an issue. Having said that, it never caused an insurmountable issue and I had direct numbers for the project guys. Overall, I would recommend them if you are doing an solar PV install.
Customer in Cambridgeshire
Excellent product, good installation, professional team
I highly recommend Owen and his team. Very helpful and knowledgeable. Great customer service. Quotation very clear and detailed. Completed on time with no issues, the team worked well with other 3rd parties on site who were doing roof and building work. Installation was very professional and a full demo given. Also very helpful with a few questions I had post-installation. I'm very pleased with my system and I'm very glad that I decided to take up a couple of optional extras, specifically the Solar Edge monitoring system and iboost - well worth the extra investment. I'm very grateful for the technical support throughout the whole buying process, and because there was never any pressure to buy, I felt very comfortable and confident about my buying decision. Thank you very much for an excellent system.
Kel Farrin in Unknown
Good professional installation, Recommended
Highly recommended, no pressure survey with lots of advice. A number of different options were presented with a full broken down cost for each activity. Installation team arrived on time, completed on time with no issues. Workmen were very professional, knew what they were talking about and left a very neat job. No mess left, inside was sheeted up and cleared away at the end. All questions answered at the end along with a demo of what did what. During commissioning assistance was given with completing the FIT forms. Owen and his team are highly recommended.
StuartAtB in Unknown
Owen and his team are highly...
Highly recommended, no pressure survey with lots of advice. A number of different options were presented with a full broken down cost for each activity. Installation team arrived on time, completed on time with no issues. Workmen were very professional, knew what they were talking about and left a very neat job. No mess left, inside was sheeted up and cleared away at the end. All questions answered at the end along with a demo of what did what. During commissioning assistance was given with completing the FIT forms. Owen and his team are highly recommended.
Stuart Britt in Burwell
Great company
Solar PV system installed, no problems with the installation and the system has been generating more electricity (and cash) than estimated. Very happy with the system, still working as well now (2018) as when it was installed.
Will in Unknown
Really smooth experience...I very strongly recommend...
Really smooth experience. I chose Cambridge Solar because those guys seemed to know what they were talking about and not just a bunch of sales guys trying to flog their products. They listened, explained and advised, and were perfectly to provide data to justify their statements. At no stage, whether pre-sales or during the installation did I regret my choice. As others have stated, the after-sales support is amazing. We did have a couple of snags during the installation, and Owen and his team were always available to quickly come and set things right. I very strongly recommend Cambridge Solar!
Fabre Lambeau in Cambridgeshire
Excellent Company, Excellent Product
An outstandingly good company. When we wanted Solar Panels fitted back in 2010 we had several quotes and were struck by how honest the MD Owen Morgan was. He did not promise the earth or silly gimmicks, there was no hard sell or better prices offered if we signed that day. It was a fair assessment of what we could have and what that was likely to generate and a very competitive price. He is a genuinely nice person to deal with and nearly eight years later we are still just as happy. Our Solar Panels are still performing well and we have decided to get some more put on the garage roof and get a new installation for an elderly relative. Whilst the government incentives are not available now they are still an environmentally better and cheaper way to power your home. It is reassuring to know that Owen Morgan still runs and operates this company as we know we can trust he will do an outstanding job
Melanie Welham in Unknown
Top class job
The level of knowledge exhibited by the team and their professionalism was first class. The job was more complicated than some, but this was treated as an interesting challenge rather than an inconvenience. The job was completed to time and with a minimum of fuss. Extra pains were made to ensure everything was finished off well with no unsightly wires inside or outside the house After installation help was even provided to fill in the application forms for the Feed In Tariff. I couldn't have asked for more.
John L in Unknown
Professional and great to deal with
Tricky installation with difficult roof access but managed the neighbors, the subcontractors and showed great problem solving. They worked hard and I would highly recommend then for service and their knowledge.
Sara G in Cambridge
Helpful and efficient service
We have had our landis for three years now with no problems. Cambridge Solar are easy to contact and always helpful ... you get the sense that they are very happy to provide an ongoing service as needed. We are pleased to be doing our bit for the planet, and having panels on east-West facing roves has worked fine. No regrets at all
Clare P in Cambridge
Super efficient and friendly service
Cambridge Solar provided a great service from start to finish. Solar panel installation requires a number of different teams to compete the project - they all turned up on schedule, were very good at their task and left everything neat and tidy. The folks organising our installation did a fantastic job. Everyone involved also demonstrated and explained what they were doing and showed us everything we needed to know about the system and feeding into the electricity grid.
Tim B in Cambridge
very good - clear explanations and great subcontractors
All through the process of specifying and installing panels on 3 faces of our roof, Cambridge Solar were clear about options and details, and delivered on their agreements, managing our expectations well. The scaffolders had a tricky job but were very professional and tidy (better than others we have had since!). We know how our system works and would strongly recommend Cambridge Solar to others.
Lauraineastengland in
The installation went well, and the...
The installation went well, and the pre-sales service was great. But the things that make the difference are after-sales service. After a little while in the roof, it became cleat that one of the panels needed re-siting. Owen came and did that with no quibbling.
Nick Webb in Great Shelford
They worked hard and I would...
Tricky installation with difficult roof access but managed the neighbours the subcontractors and showed great problem solving. They worked hard and I would highly recommend then for service and their knowledge.
Sara G in
Five years of generating
The panels installed by Cambridge Solar have performed very well and as predicted. After five years, some issues began to emerge. After careful analysis of the reasons for the inverter dropping out occasionally, Owen from Cambridge Solar correctly diagnosed mains voltage fluctuations as being the problem. Apparently the new solar farm close by was causing the mains voltage to surge from time to time (when the sun shone strongly ironically!) and the inverter to briefly cut out. Adjustments were made and all is working well again. It is rare these days to find a company with such good customer-based service. I have no hesitation in recommending Cambridge Solar for your PV installation.
Steve E. in Haslingfield
Five years of generating
The panels installed by Cambridge Solar have performed very well and as predicted. After five years, some issues began to emerge. After careful analysis of the reasons for the inverter dropping out occasionally, Owen from Cambridge Solar correctely diagnosed mains voltage fluctuations as being the problem. Apparently the new solar farm closeby was causing the mains voltage to surge from time to time (when the sun shone strongly ironically!) and the inverter to briefly cut out. Adjustments were made and all is working well again. It is rare these days to find a company with such good customer based service. I have no hesitation in recommending Cambridge Solar for your PV installation.
Steve E in Cambridge
I don't hesitate to recommend this...
Great service from a customer friendly organisation. No hard sell, no baffling technicals, just polite efficient service from a team who know what they are talking about. They explain everything and don't pressure to buy. Neat tidy installation with long term backup to match. I don't hesitate to recommend this company.
Steve Edmondson in Haslingfield
We have been very pleased with...
We have been very pleased with our solar panels. They are an additional bonus when the sun shines!
J. M. in Rampton
Highly recommend this professional and efficient...
Exceptional service and fantastic aftercare. Highly recommend this professional and efficient company for any of your solar based requirements.
Chris Thatcher in St. Neots
A company well worth considering
We had solar panels fitted, an inverter and a Solar Edge heater for the hot water. Initial contact with the company could have been more attentive but once a survey was arranged they were prompt with replies. The survey before work started was very thorough, better than any other we received and modifications were dealt with. This is a company that knows its products. Fitting was done over two days, scaffolding went up a few days before. The fitting team worked efficiently with minimal disruption. The company was recommended to me by a neighbour who has very exacting standards and although the company might charge a little more than other companies I felt I had better equipment fitted and with a reliable after-sales service.
Steve in Ely
We received an excellent service
We received an excellent service. When we were looking into a solar system we experienced every type of sales pitch, from knowingly fatherly advice to high pressure selling. Cambridge Solar did an assessment and made a recommendation and answered all questions honestly.
Emma Kelly in Cambridge
Got the job done
Solar panels fitted, and the two fitters worked extremely hard in two days, to finish before weather changed.
M. M in Unknown
Immensely helpful, clear and efficient company
We have just had eleven panels installed by Owen Morgan and his team. The whole process was carefully explained in advance. The work proceeded exactly as they had said it would be, done with care, speed and unbroken good will. We could find nothing to fault, and everything to praise, in the design, installation and commissioning of our system. We'd recommend them to anyone.
Teresa and Martin B. in Cambridge
Knowledgeable, efficient and friendly people, we...
Excellent service from beginning to end. There was no heavy sales pitch and we were sold the right system for us. Knowledgeable, efficient and friendly people, we would highly recommend Cambridge Solar.
Debbie J. in South Lopham
Excellent Workmanship to a Very High Standard
I fully recommend Cambridge Solar for any installation work, and I would use them again without any hesitation. I called them to install some panels I had bought as a DIY project but was quickly out of my depth and needed some professional assistance to install them. Many previous companies I called refused to install third party panels and only installed their own solutions. Cambridge Solar were extremely accommodating to my predicament, and walked me through the options and pricing to get me to where I needed to be. No quibble or fuss, no obligation to buy equipment, just down to earth common sense approach and professionalism throughout the whole process. The workmanship was exceptional, when you think its only in a loft where no one would see it, you can tell these workmen take a great pride in their work and are also very friendly and knowledgeable. They supplied an isolator switch in the loft for me too so I know I can be safe if I need to work on my off-grid project, and isolate the panels from the rest of the system, which is now working great :) Thank you Cambridge Solar!
Richard F. in Ramsey
Excellent friendly, helpful service
Elster meter failed. Needed replacement urgently. Excellent friendly, helpful service. First time I have used this company. Highly recommended.
Phillip G. in Little Gransdon
A solar PV company in which you can have confidence
Based on my own experience, I have no hesitation in recommending Cambridge Solar as an installer of solar PV systems. My own recently installed system is operating beyond my expectations, despite the fact that we are still in the first quarter of the year. The installation was done in a very conscientious manner---Owen Morgan was happy to respond to any questions I had, and he was also very helpful with the application for feed-in tariffs. And the components used are of a high quality. Furthermore, it is easy to monitor how much energy is being generated, consumed and exported to the grid. So far, I am glad that I decided to go for solar.
Peter C. in Ipswich
The team installed the system promptly,...
Having finally decided to proceed with a solar PV system, I am glad that I chose Cambridge Solar to the job. The team installed the system promptly, despite some rough weather conditions, and with a degree of professionalism and attention to detail that can only inspire confidence. Owen Morgan oversaw the project from start to finish, and was particularly helpful in steering me through the feed-in tariff application process and in getting the inverter to communicate with the wireless router so that I can monitor my use of solar energy. I have no hesitation in recommending the company.
Peter C. in Aldham
Excellent, highly recommended
Everything went smoothly from quoting to installation. Very happy with the overall service, all works done on time and budget. We went for the top of the line panels and smart inverter that allows to monitor the system in real time. Highly recommended.
Alberto B. in Cambridge
Excellent!
Solar panels and inverter installed on detached garage. Cambridge Solar Ltd provided an excellent design and options service. Install team were on time and job was very professional and tidy. After sales support has also been excellent.
Marc Z. in Caldecote
Installation was professionally and quickly carried...
My experience of Cambridge Solar has been faultless from start to finish. Owen is very knowledgeable and explained his background to me as well as the whole process. Installation was professionally and quickly carried out with minimum disruption. He was great in helping filling in the paperwork and I would have no hesitation in recommending Cambridge Solar.
Hamera T. in Cambridge
Owen and the team were excellent...
Owen and the team were excellent from the start. Maybe not the cheapest but all high quality components, great communication, design assistance as the panels were being installed on my detached double garage, installation and instructions on completion. Owen even did all the FIT form filling in for me! I cannot fault Cambridge Solar Ltd and will definitely use them again when i save enough for more panels on my house roof!
Marc Z. in Cambridge