Customer Testimonials
Customer Reviews
Delighted with professionalism of sales, design & install
Delighted with professionalism of sales, design, install and customer backup team. Design visited house and came up with best option for an awkward install. Wide selection of equipment and hardware. Despite long lead times on Tesla battery. Full install took 7 months, engineers are very skilled and informative. All equipment is first class, Quality and safety All relevant applications carried out professionally and certificates ,guarantees and manuals supplied promptly. Customer feedback was excellent, very happy, satisfied, picky customer thanks Allan ( Licenced Aircraft Engineer)
Mr L in Olney
Excellent job from start to finish
We have just had a 10-panel solar PV system and EV charger installed by Cambridge Solar. They did an excellent job from start to finish, including designing the system to make best use of our roof space, installing the panels and associated electrical equipment and commissioning the system. We found their staff were very professional, carried out a high standard job and worked hard to meet the deadline. Their project management team kept in contact with us and answered any questions we had. We felt quite confident throughout the whole installation process. We are very happy with the outcome and would recommend Cambridge Solar to anyone who wants a high-quality solar system installed.
Mr M in Cambridge
I would have no hesitation in recommending this company
The installation was in 2 phases; first was the solar array and wiring of inverter and household connections. This took place on the agreed day, work was extremely high quality and has worked faultlessly since (about 2 months). The second stage, installation of the Powerwall was held up by about 2 months due to supply issues from the USA. This work was also of impeccable quality and the technicians very helpful in giving advice regarding accessing the (very complex) system through the (very intuitive)Tesla App. This last stage was completed about a week ago, and we are still learning the intricacies and cleverness of the software, supplying domestic power and charging the car. We have used virtually no power from the grid during daytime hours, and about 80% independent overall (currently). The system was on budget, and only delayed by the supply issue from the USA; our only (very small criticism) was that communications regarding final installation date could have been a bit better. But overall, I would have no hesitation in recommending this company.
Mr T in Dunstable
Very happy with the solar panel installation
Very happy with the solar panel installation. All members of their teams worked hard to get the best result for our installation. Communication with them has been very good, prompt and informative.
Mr P in Cambridgeshire
The system has more than delivered what was promised.
Cambridge Solar completed our installation 1 year ago, they were very professional from start to finish during the installation and I can confirm after the first 12 months the system has more than delivered what was promised.
Mr P in Balsham
Work carried out carefully
Work carried out carefully and all my queries and concerns were dealt with. I feel happy that there is ongoing support available if I need it.
Mrs W in Norwich
I would certainly recommend them
Despite being a novice at solar power, Cambridge Solar provided me with extremely useful advice and ensured we got a system that works extremely well. They were quick to respond and kept in touch despite there being considerable supplier delays. I would certainly recommend them especially if your needs are in any way more than just installing PV panels.
Mr H in Bedford
Well Worth the Wait
Well Worth the Wait. It was a very long wait between first contact and final installation, but I am very happy with the final installation. Superb electricians managed to hide all cables, making for a very neat job. Delighted with that and the overall 7.8 kWp all-black system.
Mr H in Huntingdon
We now have a great system - very happy customer
Not been an easy time with supply disruptions but Owen and the team kept us up to date with what was happening and we now have a great system - very happy customer.
Mr F in Ely
Outstanding from the beginning to the end
Our solar panels were installed 10 years ago by Owen and his team. From the start they stood out in terms of a genuine interest in serving our needs, and in terms of knowledge and expertise. 10 years on our panels have produced significantly more than the official expectation for our area - outstanding from the beginning to the end.
Mr M in Cambridge
Great to be doing our bit for a greener world!
Thank you for all the team for getting our Solar PV system and battery running. Now generating the 6KW in the June sun! There is quite a team from Cambridge Solar involved from designing, site inspections, MPAN applications, scaffolding, installers and electricians. Clearly it is a busy time for the solar industry but great to have the Cambridge Solar team pulling together. Happy with the installation - it was a challenge for the panel installers for the uneven roof and a brilliant neat install.
Mr C in Cambridge
What a great company to work with
What a great company to work with and their sub contractors Kam scaffolding and electricians CEE. Very smiley, good communicators and very thoughtful tradesmen - highly recommend!
Mr G in Cambridge
Everything is as promised and to a high standard
We are very pleased with our new installation, everything is as promised and to a high standard. Particularly happy with the different technicians who worked on our house, all very helpful and courteous. Cambridge Solar have always been able to answer our questions and explain all the complexities of solar panels. Would recommend.
Mr K in Cambridge
From start to finish this has been a first class experience
I'd been putting off getting solar for a long time and now I really wish I hadn't! The whole team at Cambridge Solar were very responsive and creative with how to get the best out of the design and provided guidance every step of the way. Any unexpected challenge that came up was quickly discussed, solutions proposed, agreed and implemented. The team were a pleasure to have on the property. I would not hesitate to recommend to anybody thinking about a solar install. Thank you! A+++
Customer in Cambridgeshire
Excellent work
Excellent work doing what they said they would do to time & to budget. Other solar panel services providers have been very poor. It was refreshing to find someone who was professional in all aspects of the job.
Customer in Cambridgeshire
Recommend them any time
Our panels were installed 6 years ago by another company. But the monitoring WiFi link was never set up. After contacting Cambridge Solar, they sprang into action. François came out and did a survey. He confirmed that everything was working correctly. We asked him to get the WiFi link sorted so that we could use the app. No problem at all. François came back 10days later with the kit. All set-up and Registered with the suppliers, and we can use the app. Hooorraaay!! Well done Cambridge Solar.
Customer in Suffolk
Would recommend to anyone
I am very well satisfied with the 2 kWp installation. From start to finish very professionally carried out. Would recommend to anyone.
Mr B in Cambridge
Really impressed with the service provided
I was really impressed with the service provided by Cambridge Solar. The whole installation of PV solar panels was completed within 16 days of my first meeting with Owen. The fitters and electricians were all extremely courteous and Owen could not have been more helpful in answering all my questions. I would certainly recommend Cambridge Solar!
Mr P in St Ives
We can thoroughly recommend Cambridge Solar
Cambridge Solar installed solar panels and a battery system. From first contact to project completion it was a stress free experience with all queries dealt with promptly and professionally. Good communication throughout. Installation completed efficiently with no inconvenience. All technicians and tradesmen were polite, tidy and knowledgeable. A Handover meeting on completion was a nice surprise arranged to ensure we were entirely happy with everything and answer any queries. We can thoroughly recommend Cambridge Solar.
Mike Starnes in Cambridge
Excellent Company and Installation
Customer in Cambridgeshire in Cambridge
I've had our solar panels in for just…
I've had our solar panels in for just over 5 years now and contracted with Cambridge Solar. I remember at the time being taken through what was involved and the likely calculated electricity that would be generated year on year and the savings made. 5 years on we are happy, they have delivered in line with our expectations. Cambridge Solar are a local company and seem to have that local approach to good customer service. In the 5 years we've had them I can only remember needing to reach out once or twice on queries and been very good to respond. The app that comes with the panels is also a great way to track the usage too.
Matt Pocock in Cambridge
All through the work, they were...
We had a leak under the solar panels during the storms in early October (these panels were of the in-roof variety and had been installed 4 years prior to our buying the house). As soon as I contacted them, they organised for someone to come and have a look. The problem was caused by a build up of debris from gutters above the panels. Laslo and Robert dealt with this very quickly and suggested ways that would prevent this from happening in the future. In the end, we decided to change the panels to on-roof, which Cambridge Solar dealt with very professionally. All through the work, they were very friendly, considerate and helpful (Laslo and Shandor this time - they were even working in the rain!). I cannot fault them on anything, and if we ever have any problems again, I shan't hesitate to contact them. Top job!
Thaddeus Maine in Unknown
Dealt with my query very quickly
Dealt with my query very quickly suggested what problem might be rectified problem very helpful and efficient would recommend this company
Peter Dormer in March
Lost connection
I lost my connection to my Solar panels when I changed my wireless router recently, after talking over the issue with the team on the phone they managed to find the issue and fix it remotely and they then phoned me to tell me it was all sorted. The guys were very polite and efficient and I was very happy with their service.
Customer in Bedford in Bedford
Brilliant work by a company that goes the extra mile
We contacted Cambridge Solar in late December 2015, after a recommendation from a friend, as we’d wanted to a solar PV system for a while, and then realised it made sense to get it installed before the then government reduced the feed-in tariff. From initial contact to making an inspection and recommendation of the right place for the panels, assisting with necessary certification for suitability, and installation in double-quick time at the turn of the year, Owen and the team at Cambridge Solar could not have been more helpful. Prior to committing to the work, because of their advice, we had full understanding of the outlay to payback ratio. Since then, after becoming a widow with limited technical understanding of the system, I’ve had ongoing help and support both in 2018 and just recently in 2020. On both occasions, Cambridge Solar was quick to sort out the issues, and then followed up to check that all was still running well.
Customer in Cambridgeshire in Cambridgeshire
Care and efficiency at all times
We have recently had solar panels installed by Cambridge Solar. All members of an excellent team of workers were polite, considerate, hard-working and good-humoured. Even when things were not going to plan I was kept informed about possible options, in particular, the position of the inverter etc. was clearly discussed with pros and cons according to various ideas. During the commissioning stage the electrician explained the various components, all a bit daunting, but this has been followed up with supporting paperwork. A small optional item was finally deemed unnecessary and a refund was efficiently arranged. An excellent company to deal with in every way
Customer in Hertfordshire in Hertfordshire
Thanks to Owen for his assistance...
Initially had a problem with this company (nothing to do with their work) but once a discussion had taken place, the matter was professionally dealt with. Thanks to Owen for his assistance resolving the matter efficiently.
Adam Hughes in Unknown
Fantastic from start to finish.
fantastic from start to finish. No 'selling', no exaggeration, no flannel - just clear and sensible advice (including to not buy a bit of kit right now as it wouldn't be worth it for our circumstances). totally slick and professional. all completed really quickly (quicker than anticipated) and COVID secure. have already recommended to friends.
caron bradshaw in Bedford
First class installer
9 Years installed - without another call out - despite all the annoying 'cold calling' phone calls about 'servicing, cleaning etc' - they are not required. If you are thinking of an installation these people are top notch and so is the product. Highly recommended.
Customer in Cambridgeshire in Cambridgeshire
Caring, trustworthy, and attentive service
Head and shoulders above other experiences I have had. The director personally engaged with the issues and advised me on my options at length, without pressure, and with excellent knowledge. Staff were kind, thoughtful, and extremely responsive to questions and concerns as work was being done. At last some really great people to work with I can trust. Not surprised to discover they are used by the relevant UK standards authorities to assess the quality of other solar companies' work
Clare in Unknown
Great service
Great service replacing my inverter, managed to install a day early, thoroughly recommend for anyone with a old system or wanting a new install
Ian Gowler in Doddington
The company genuinely care about the...
Director of Cambridge Solar Ben Robinson has superb knowledge and made a kind, patient, ongoing investment in advising me about my options over many months without payment or guarantee of work. The company genuinely care about the importance of their industry, and respect standards of service and workmanship; the long-standing loyal workers (some with the company for as long as ten years) were attentive and responsive to any questions or concerns during the job. Patient, detailed, careful work.
Clare Foster in Cambridge
An excellent company to deal with...
We have recently had solar panels installed by Cambridge Solar. All members of an excellent team of workers were polite, considerate, hard-working and good-humoured. Even when things were not going to plan I was kept informed about possible options, in particular, the position of the inverter etc was clearly discussed with pros and cons according to various ideas. During the commissioning stage the electrician explained the various components, all a bit daunting, but this has been followed up with supporting paperwork. A small optional item was finally deemed unnecessary and a refund was efficiently arranged. An excellent company to deal with in every way.
Jane Walker in Knebworth
Further review of the Solar Panels
Cambridge Solar installed my Solar Panels December 2014, from the outset I found them to be very efficient, visited by Owen initially who explained the proposed installation of solar panels to my roof. Since their installation in December 2014, all seems to be working well. I would thoroughly recommend Cambridge Solar, their workmanship is extremely reliable, and if there should be any queries, calls / emails are answered usually within 24 hours.
Customer in Cambridgeshire in Cambridgeshire
Excellent service in double-quick time
Cambridge Solar were outstandingly helpful and efficient. In very later December 2015, just before the new year, my late husband and I decided we wanted to have solar panels installed before the Government decrease in the feed-in tariff rate. In less than two weeks, the Cambridge Solar team designed and installed our solar PVC system, including an EPC, all before the cut-off date when a decreased rate would come into effect, enabling us to be able to register for the more advantageous tariff. Despite the time pressure, they were extremely considerate and took great care to carry out the work without creating mess or disruption, consulted with my husband to keep necessary wiring and fitments neat and unobtrusive, and they explained what they were doing as the work progressed. In more recent years they have continued to be extremely helpful whenever I have had a query about maintenance or have needed to contact them about routine matters
Customer in Cambridgeshire in Cambridgeshire
Professional & efficient Installation
Cambridge Solar installed our 6Kw system & were very professional & helpful throughout the whole process. Very knowledgeable staff, explaining all the options without any hard-sell & very competitively priced. The installation, although difficult to schedule due to Covid-19 & had to be completed in stages, was completed without issue & very little disruption or mess. Very happy with the final product & service received & would be happy to recommend their services.
Customer in Cambridgeshire in Cambridgeshire
Excellent return - great investment
Workmanship excellent and for the past nine years we have enjoyed a return on capitol that far exceeds our original expectations. We have not required any repairs or servicing to the equipment in those nine years, which speaks volumes about Cambridge Solar and their installations. Would we recommend them? - absolutely
Pat Webber in Unknown
Satisfied customer
Cambridge Solar installed solar panels on my roof in 2011; as I was going on holiday and didn't want to hold up the installation, most of the work took place under the watchful eye of my neighbour. However I had talked to Cambridge Solar about various aspects of the installation enough by then to have complete confidence in leaving them to get on with the job. The work was carried out to the agreed schedule and budget and there were no problems at all. I have been extremely pleased with my panels, which are still working 9 years later, as well as when they were first installed. I found the whole Cambridge Solar team to be extremely helpful and willing to discuss and inform me about the installation. I highly recommend them for solar panel installation, and am very thankful that I engaged them for this work.
Customer in Cambridgeshire in Cambridgeshire
Very helpful and professional
My PV system was fitted just over 5 years ago by a company who no longer offer any ongoing support to their customers. When my meter failed I needed to find a company who would help fix the problem and contacted Cambridge Solar as they are near to where I live and have a number of very good reviews. All phone calls and emails were answered very quickly and efficiently. I discussed the problem with them and an appointment was made for an engineer to inspect my system and get it fixed. Mr Morgan subsequently attended on the agreed date and the system was up and running again very quickly. A new meter was installed and I was given good advice with regard to the possible need to obtain a new MCS certificate and how best to advise my FIT provider together with accompanying photographs if they were required. I will definitely use Cambridge Solar again, although clearly I hope that this isn't any time soon! So, if you have a solar panel maintenance issue I would highly recommend you give them a call.
Customer in Cambridgeshire in Cambridgeshire
Excellent solar panel installation
I can say only good things: excellent advice, prompt installation, everything worked immediately, never any technical problem afterwards. We needed them only once, which was when a scammer called us by phone about potential mould underneath the panels (a couple weeks ago), and we received an answer immediately (no need to do anything). The panels are just about now paid off, and we are starting to make money (about £ 1,500/year for a £14,500 installation).
Customer in Unknown
A company to recommend
Cambridge solar was recommended to my by the energy company dealing with my new build bungalow. The whole process was dealt with very professionally and in a friendly manner from the initial contract and quote, through the site visit, installation, and the final connection and commissioning. The staff with whom I dealt were great to deal with, and all was done on time, and all fully explained. I can thoroughly recommend the company in all aspects of the installation. Thanks to all the staff.
Tony Waddington in Unknown
Cambridge solar went to great pains...
I would highly recommend this company. We recently had a query about our solar panels which had been installed by another company that no longer existed. Cambridge solar went to great pains to answer my query and double check via another call that I was satisfied with their help. They gave me excellent advice.
Davina Scholefield in
Highly Recommended
Cambridge Solar installed our 5.9kW solar system with immersion heating and EV charging station in February 2020. Very professional company to work with, who took the time to help me understand the technology and the options available. Cambridge Solar has a number of very professional installation teams working together to provide a great customer experience. The scaffolders, solar panel installers and electricians were all very competent and polite. Very good job done and now i'm enjoying the benefits of "free energy"
Robin in Milton Keynes
A very smooth process from initial consultation to installation
Cambridge Solar installed a PV system with battery storage for us in April. The whole process was hassle free. It looks good in an unobtrusive way and works well to the extent that we have been self sufficient in electricity since. (We appreciate that this will not be the same in winter, but it is a great start.) The installation was on schedule and caused no disruption. Everything was explained well from the initial consultation to the final switch-on. We wish we had gone solar earlier.
Customer in Gwynedd in Gwynedd
Superb project planning and customer care
Cambridge Solar installed our 3.7kw solar array in November 2019. The system has been up and running now for over a year (now 16/4/2020) and we are still very impressed with it and the impact on our energy bills. The real-time monitoring enables us to optimise use of "free" electricity. Installation was well planned and executed, with particular care being taken of the requirements of the neighbours in respect of access and scaffolding. Inside the house, all the ancillary apparatus was installed to meet our needs and with no fuss and only minimal disruption to home life. We used Cambridge Solar because the representative who visited us was clearly very knowledgeable and presented realistic information in easy-to-understand language that was devoid of too much bs and trade jargon. We were carefully and thoughtfully advised on the installation, and how to future-proof it for possible battery addition later. Since installation, Cambridge Solar has helped us with the paperwork to register for FIT and, more recently, assisted us with connecting the inverter to our new media hub. Their follow-up support is quick and helpful. In summary, we cannot speak highly enough of this installer and would be happy to show any potential customers our installation (after the Covid-19 lockdown, of course)
Customer in Cambridgeshire in Cambridgeshire
Great work installing new solar panel system
We would like to thank Cambridge Solar for installing the solar panels and Tesla battery for our home. Throughout the process (from choosing a suitable system to the final installation) we were provided with comprehensive information, clear costings and professional service. We are so pleased with the panels. We had technical issue with the inverter some months after installation, but this was diagnosed remotely and the team came as soon as Covid restrictions allowed to resolve things. We are extremely satisfied customers and would be happy to recommend Cambridge Solar if you are considering solar panels for your own home ( J and K Barron, Northampton)
Customer in Northamptonshire in Northamptonshire
Solar system
Cambridge Solar installed our 3.9kWp system along with a 4.8kWh modular battery system, Solar Edge smart immersion controller and Solar Edge advanced consumption monitoring. Every aspect of dealing with Cambridge Solar has been excellent from quoting, installing and commissioning. All work was well explained and carried out in a friendly, efficient manner. All work was completed in 3 days. We have now been running the system for nearly 2 months and it has way exceeded my expectations! I especially love the Solar Edge monitoring App that allows us to see exactly where and when energy is being generated and used or fed back to the grid. I can thoroughly recommend Cambridge Solar
Customer in Cambridgeshire in Cambridgeshire
A very satisfied customer
Cambridge Solar installed a domestic pv system for us in November 2019. Their quote was more than competitive with national suppliers and the system they designed for us was responsive to our personal needs and flexible enough to respond to changes of mind. The installation was efficient, on time, and within the budget and delivered in a pleasant and co-operative manner. Finally, their response to subsequent queries and enquiries have been prompt and informative. We should recommend Cambridge Solar without any reservation.
Customer in Cambridgeshire in Cambridgeshire
Every aspect of dealing with Cambridge...
Cambridge Solar installed our 3.9kWp system along with a 4.8kWh modular battery system, Solar Edge smart immersion controller and Solar Edge advanced consumption monitoring. Every aspect of dealing with Cambridge Solar has been excellent from quoting, installing and commissioning. All work was well explained and carried out in a friendly, efficient manner. All work was completed in 3 days. We have now been running the system for nearly 2 months and it has way exceeded my expectations! I especially love the Solar Edge monitoring App that allows us to see exactly where and when energy is being generated and used or fed back to the grid. I can thoroughly recommend Cambridge Solar.
Allen Pearson in
Thorough and Professional
We wanted to become fairly independent of the grid and support an electric vehicle. Cambridge Solar recommended a state of the art package using Solar Edge equipment and service support. Cambridge Solar did a thorough site examination and produced various options and recommendations. They met with us and gave a very clear explanation of possible choices. We selected the newest panel technology and an LG battery. Installation was extremely quick and professional. We had solar energy within a remarkably short space of time. It took a while longer for the wi-Fi supported app to become fully functional but Cambridge Solar worked very hard to overcome the technical issues and soon had it working perfectly. In February, despite poor weather, we are now largely self- sufficient electrically. I have been very impressed by the conscientiousness and professionalism displayed by Cambridge Solar and would have no hesitation in recommending them to others. They may not be the cheapest but they are well worth the money.
Customer in Cambridgeshire in Cambridgeshire